Summary

Competent programmer and troubleshooter with 5+ years of programming experience, and 7+ years of computer repair experience. Strives for clean and simple interfaces, documented processes, and open collaboration with teammates. Learns fast and works hard.

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Experience

Support Technician/Webmaster, Stenovations

Charleston, West Virginia — 2010-2013

Stenovations is a company that produces hardware and software for court reporters. While my primary role is customer facing technical support, my secondary duties include Webmaster, Repair Technician, Certificate Authority, and Internal Systems Development

Accomplishments

• Redesigned and maintained the company website
• Rebuilt our Customer Resource Manager/Licensing System from scratch to create a browser based solution
• Managed in-house SSL Certificate Authority
• Administered development virtual servers
• Functioned as sister-company repair technician

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Education

Marshall University, WV — Attended, 2007-2008

East Fairmont High School, WV — Graduated 2007

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Skills

• Collaborating with teammates
• Documenting processes
• Troubleshooting problems
• Writing maintainable code
• Designing simple interfaces
• HTML5/CSS3/Bootstrap
• Javascript/jQuery/AJAX
• PHP5/MySQL/SQLite
• Cryptography (SSL, PGP)
• Virtualization (VMware, Virtualbox, HyperV)
• Linux and Windows Servers and Workstations

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References

Available upon request